This Cookies Policy outlines how Casumo Casino, managed by Casumo Services Limited (The Unicorn Centre, Triq Il-Uqija, Swieqi, SWQ 2335, Malta), employs cookies and similar tracking technologies across our platform at https://casumo-casino-uk.com/. It describes the nature of cookies, the reasons behind their use, the types of information they gather, how long such information is kept and the options you have to control them.
This policy is intended to be read in conjunction with our Privacy Policy, which offers a more detailed explanation of how we handle your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By continuing to browse the Casumo Casino platform after our cookie consent notice has been displayed, you agree to the use of non-essential cookies as outlined in this policy. You are free to change or revoke that agreement at any point.
If you have any queries regarding how we use cookies, please reach out to us at [site_email].
1. Understanding Cookies
Cookies are small data files stored on your device — whether a desktop, mobile phone or tablet — when you access a website. They enable the site to identify your device during subsequent visits, retain your settings and deliver a seamless, reliable experience from one session to the next.
Beyond standard cookies, Casumo Casino may also rely on the following supplementary tracking methods:
- Web beacons — tiny, invisible graphics placed within pages or emails that register when content has been accessed
- Local storage — information held in your browser that carries over between sessions, used to preserve user preferences
- Session storage — short-lived data that is automatically erased once you close the browser tab
- Pixel tags — code snippets integrated into pages or promotional materials, used for tracking and advertising analysis
When this policy mentions "cookies", the same rules apply equally to all the technologies listed above unless otherwise specified.
2. Reasons Casumo Casino Uses Cookies
Casumo Casino relies on cookies for the following purposes:
- Site functionality — keeping your session active, distributing traffic across servers and providing secure access to your account
- Security and fraud detection — identifying unusual behaviour, confirming your identity during financial transactions and guarding against unauthorised entry
- Performance analysis — tracking page loading speeds, spotting errors and evaluating overall platform reliability
- Customisation — saving your game preferences, visual settings, language selections and chosen currency
- Usage insights — learning how players move through the platform, which features attract the most engagement and where enhancements are warranted
- Responsible gambling support — monitoring session activity to uphold the player safety measures mandated by UKGC licence conditions
- Promotional activity — presenting relevant offers and gauging the success of our campaigns, where you have provided your consent
Please note: If you block all cookies, you will be unable to sign in or access the Casumo Casino platform. For a privacy-conscious approach, we suggest disabling only third-party and promotional cookies while leaving essential cookies switched on.
3. Categories of Cookies Employed by Casumo Casino
3.1 Essential Cookies
Essential cookies are fundamental to the proper operation of the Casumo platform. Turning them off will prevent you from using the site's core capabilities.
Essential cookies serve to:
- Verify your identity and sustain your active session
- Store your language, currency and regional preferences
- Facilitate secure deposits, withdrawals and cashier operations
- Distribute traffic evenly across our server infrastructure
- Assist with fraud prevention and session integrity mechanisms
Your consent is not required for these cookies, and they remain active throughout your use of the platform. They do not gather data for promotional or analytical purposes.
3.2 Performance and Analytics Cookies
Performance cookies collect anonymised, aggregated data about how visitors engage with the Casumo platform. This information is used solely to enhance site performance and the overall user experience.
Information gathered by performance cookies includes:
- Pages viewed and the duration spent on each
- Error notifications encountered while browsing
- Device category, browser type and display dimensions
- The source website or link that brought you to Casumo (referral origin)
- Length of sessions and browsing behaviour
| Analytics Service | Function |
|---|---|
| Google Analytics | Visitor analysis and behavioural reporting |
| Hotjar | Heatmap generation and anonymised session replays |
| Mixpanel | Event monitoring and conversion pathway analysis |
Performance cookies do not reveal your personal identity. All information handled by these services is anonymised and consolidated prior to review.
3.3 Functional Cookies
Functional cookies allow the platform to recall selections you have made so it can offer a more tailored experience. While not critical to basic platform operations, they improve convenience across multiple sessions.
Functional cookies store:
- Game layout preferences (grid or list display)
- Your recently accessed games
- Audio and sound configuration
- Your favoured payment method
- Notification and messaging preferences
Should you choose to disable functional cookies, the platform will still work normally, but your personalised settings will not carry over between visits.
3.4 Marketing and Advertising Cookies
Marketing cookies help us show you promotional material aligned with your interests, both within the Casumo platform and across external websites. These cookies are only activated with your explicit permission.
Marketing cookies are used to:
- Record the pages, games and offers you browse during a session
- Compile an anonymised profile of your interests to guide advertising choices
- Present tailored advertisements via third-party platforms and ad networks
- Evaluate the effectiveness and visibility of promotional campaigns
- Control how frequently a specific advertisement is displayed to you
You may revoke your marketing cookie consent at any time using the cookie consent banner or through your account preferences. Withdrawing consent will not impact your ability to play games, make deposits or process withdrawals.
4. Cookie Lifespan and Retention Schedules
Cookies deployed on the Casumo platform are maintained for the following durations:
| Cookie Category | Standard Retention Period |
|---|---|
| Session cookies | Removed when you close your browser |
| Essential (persistent) | 1–12 months |
| Performance / Analytics | 6–24 months |
| Functional | 1–12 months |
| Marketing | 30 days to 13 months |
Session cookies are temporary by nature and are cleared automatically once your browsing session ends. Persistent cookies stay on your device until their expiry date or until you remove them manually via your browser or device settings.
5. Third-Party Cookies and Information Sharing
5.1 External Services That Place Cookies
Casumo Casino works with third-party services that may deposit their own cookies on your device when you interact with our platform. These include:
- Analytics services — Google Analytics, Hotjar and Mixpanel, which monitor usage patterns in anonymised form
- Payment providers — cookies deployed during deposit and withdrawal processes to ensure transaction security and prevent fraud
- Game content suppliers — software studios whose games run within the Casumo environment may place session cookies necessary for gameplay
- Ad networks — partners that serve targeted advertisements on external sites, contingent on your marketing cookie consent
- Social media features — where available on the platform, social sharing widgets may store cookies linked to your social media profiles
Each external provider is governed by its own privacy and cookie policy. Casumo Casino bears no responsibility for the content of these third-party policies; however, we mandate that all data processing partners adhere to standards aligned with UK GDPR through enforceable data processing contracts.
5.2 Information Disclosed to Third Parties
Data provided to third parties is restricted to the minimum required for each service:
| Recipient | Information Shared | Legal Ground |
|---|---|---|
| Analytics services | Anonymised behavioural data | Legitimate interest |
| Payment providers | Transaction details (PCI DSS compliant) | Contractual necessity |
| Ad networks | Browsing activity (with consent) | Consent |
| Game content suppliers | Session information for gameplay | Contractual necessity |
| Regulatory authorities | Mandated compliance data | Legal obligation |
Casumo Casino does not sell personal data to any third party under any circumstances.
5.3 Cross-Border Data Transfers
Certain third-party analytics and advertising partners may process data outside the United Kingdom. In such cases, Casumo Services Limited ensures that proper protections are applied, including Standard Contractual Clauses endorsed by the UK Information Commissioner's Office (ICO) or reliance on UK adequacy provisions where relevant.
6. Controlling and Disabling Cookies
6.1 Cookie Consent Banner
On your first visit to the Casumo Casino platform, a cookie consent banner will give you the option to accept, decline or tailor your non-essential cookie preferences. You can revisit these choices at any time through the cookie settings link located in the site footer.
6.2 Browser-Level Cookie Management
Every major browser offers tools for managing, blocking or removing cookies. Below are directions for the most popular browsers:
Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data → choose your preferred blocking level or set per-site exceptions.
Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection → select Standard, Strict or Custom → configure exceptions as needed.
Safari (macOS): Preferences → Privacy → tick "Prevent cross-site tracking" → use Manage Website Data to review and delete stored cookies.
Microsoft Edge: Settings → Cookies and Site Permissions → Manage and Delete Cookies and Site Data → pick your blocking preference and add site-specific exceptions.
6.3 Mobile Device Settings
iOS Safari: Settings → Safari → Block All Cookies (toggle) | Settings → Safari → Clear History and Website Data.
Android Chrome: Chrome menu → Settings → Site Settings → Cookies → select your preferred configuration.
Casumo Mobile App: The Casumo app uses comparable tracking technologies. In-app tracking can be adjusted through your device's privacy or application permissions settings.
6.4 Consequences of Disabling Cookies
The table below summarises what happens when each cookie category is turned off:
| Cookie Category | Impact If Turned Off |
|---|---|
| Essential | You will be unable to log in or use the platform |
| Performance | The platform remains operational; Casumo loses anonymised usage data |
| Functional | The platform remains operational; your preferences will reset each session |
| Marketing | No personalised ads; you may still see generic or default promotional content |
Suggested configuration: For an optimal balance of privacy and usability, leave essential and functional cookies enabled while disabling third-party marketing and analytics cookies.
7. Cookie Security Measures
Casumo Casino implements the following safeguards to protect data gathered through cookies:
- All cookie data exchanged between your device and our servers is secured using SSL/TLS encryption
- Sensitive cookie data is housed on protected servers with both physical and digital access restrictions
- Internal access to analytics and tracking information is limited to authorised staff, and every access event is recorded and reviewed
- Employees who handle cookie-related data undergo compulsory data protection training
- Every third-party data processor is bound by data processing agreements requiring equivalent security standards
- We carry out routine security audits and penetration tests on our platform infrastructure
8. Your Rights Concerning Cookie Data
Under UK GDPR and the Data Protection Act 2018, you hold the following rights with respect to personal data collected via cookies on the Casumo platform:
| Right | How to Use It |
|---|---|
| Right to withdraw consent | Update your preferences through the cookie consent banner or account settings at any time |
| Right of access | File a Subject Access Request at [site_email]; we will reply within 30 days |
| Right to erasure | Request removal of personal data via [site_email], subject to regulatory retention requirements |
| Right to data portability | Ask for your data in a structured, machine-readable format via [site_email] |
| Right to object | Challenge data processing for promotional purposes through account settings or [site_email] |
| Right to restriction | Ask that processing of your data be confined to specified purposes via [site_email] |
For all official data requests, please write to our Data Protection Officer at [site_email]. We will confirm receipt of your request within 5 working days and endeavour to resolve it within 30 calendar days.
If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Helpline: 0303 123 1113
9. Amendments to This Cookies Policy
Casumo Casino retains the right to revise this Cookies Policy at any time in response to developments in technology, legislation or our use of tracking tools. When significant changes are made, we will inform registered users by email and present an updated consent banner on the platform.
The latest version of this policy is always accessible at https://casumo-casino-uk.com//cookies-policy. The date shown at the top of this page indicates the most recent revision.
10. Get in Touch
For any enquiries about our cookie practices or to exercise your data rights, please contact us:
Email: [site_email] Postal address: The Unicorn Centre, Triq Il-Uqija, Swieqi, SWQ 2335, Malta Phone: +44 (0)20 7490 8877
18+ only. Casumo Casino is licensed and regulated by the UK Gambling Commission (Account No. 39170) and the Malta Gaming Authority (Licence No. MGA/B2C/126/2006). | [casino_legal_badge] BeGambleAware.org | GamCare.org.uk